top of page

Shipping & Returns

Shipping Information

We are pleased to inform you that any items you purchase from us will be delivered to your doorstep free of charge. Rest assured, this complimentary delivery service includes comprehensive insurance coverage and a tracking number to ensure your peace of mind.
In the event that you are unsatisfied with your purchase or have a change of mind, we provide a convenient return process. Simply request a label via email, prepare your package, and attach the label. You have the option of either dropping off your parcel at the nearest post office or we can arrange for a courier to collect it from your residence. The delivery expenses will be covered by Phonetastic Company.
We sincerely appreciate your decision to trust us with your shipping needs. Our team is fully committed to providing a professional and seamless experience for all our valued customers

Return Refund & Exchange Policy

We want you to be completely satisfied with your purchase from Phonetastic. If for any reason you are dissatisfied with your order, please contact us within 14 days of receiving your order to arrange for a return or exchange. All returned items must be in their original condition and packaging, and must not show any signs of wear or damage. Refunds will be issued to the original payment method, and may take up to 10 business days to process. Shipping costs for returns or exchanges are the responsibility of the customer.

bottom of page