iPhone 14 Plus

• Why is Sprint no longer a carrier option when I purchase an iPhone through Apple?

  Sprint is now part of T-Mobile. Sprint customers will need to purchase an unconnected iPhone and contact T-Mobile after receiving the device to activate it. If you plan to finance the iPhone, contact T-Mobile prior to purchasing.

• Where can Sprint customers get support?

  Sprint customers can call T-Mobile Care or visit select T-Mobile store locations that service Sprint accounts. Find out which store locations offer support on the T-Mobile website.

• Are there differences between an iPhone for AT&T, T-Mobile, and Verizon?

  The iPhone models for AT&T, T-Mobile, and Verizon are the same. If you choose to pay with an AT&T Installment Plan, your iPhone will be locked to the carrier. For details on network support, please see support.apple.com/en-us/HT204039.

• I’m buying an iPhone as a gift. Can it be activated at a later date?

  In most cases, an iPhone purchased from apple.com can be activated later. However, certain special deals or discounts may require preparation with the carrier at the time of purchase so that the phone arrives ready to use.

• Is it easy to transfer my data and set up my new iPhone?

  Yes, iCloud makes moving your settings, photos, apps and documents to a new device seamless. Just sign in to iCloud when you set up your new device, access your previous device’s iCloud backup and you’ll be ready to go in minutes.

  Don’t have enough iCloud storage to complete a backup? iCloud will grant you enough temporary storage to make sure you can back up your device and get all your data transferred, free of charge (iOS 15 required).

   

  With Quick Start, you can restore your data and content to your new iPhone from your iCloud backup. For phones using iOS 12.4 or later, Quick Start offers the option of using device-to-device migration, allowing you to transfer all your data wirelessly from your current device to your new one.

   

  If you are switching from Android, you need to download the Move to iOS app first and follow the setup process on your new iPhone.

  To learn how to transfer data to your new iPhone, see support.apple.com/en-us/HT201269.

• Will my iPhone work worldwide?

  All iPhone models are world phones, so you can use them almost anywhere. Whether you are a GSM or CDMA network customer, you can roam internationally on GSM networks in over 200 countries or regions around the world. If you financed your iPhone with your wireless carrier, contact them to verify that you can roam internationally.

  Availability of 5G and LTE data varies in some countries or regions and depends on carrier support for certain 5G and LTE radio frequencies. Contact your wireless carrier for more information regarding international roaming policies and rates.

  Information on iPhone support for 5G and LTE

• Which network providers offer 5G service?

  AT&T, T‑Mobile, and Verizon are the national wireless carriers for iPhone in the United States, and they all offer 5G service. iPhone SE, iPhone 12, iPhone 13, iPhone 13 mini, iPhone 14, iPhone 14 Plus, iPhone 14 Pro, and iPhone 14 Pro Max are 5G capable. The Apple Store and apple.com sell these models for use on these networks.

  View the AT&T 5G coverage map

  View the T‑Mobile 5G coverage map

  View the Verizon 5G coverage map

• How can I pay using Apple Card Monthly Installments?

  If you already have Apple Card and want to purchase your iPhone with Apple Card Monthly Installments, select it as your payment option during checkout. You’ll receive 3% Daily Cash back up front and pay for your new device over time, interest-free◊ when you choose to check out with Apple Card Monthly Installments. If you don’t have Apple Card yet, you can apply for one in as little as a minute when you select Apple Card Monthly Installments as your payment option and use it for your purchase.

  Learn more about Apple Card Monthly Installments (Opens in a new window)

  If you used your Apple Card to pay in full, but you meant to take advantage of interest-free financing using Apple Card Monthly Installments, we can help you get switched over. Contact an Apple Card Specialist at 877-255-5923. You can also chat with one by tapping on Apple Card in Wallet, tapping on the black circle in the upper right-hand corner, and then tapping Message.

  Customers in U.S. Territories should contact Goldman Sachs Bank USA for questions about installments.

• How does Apple Trade in work?

  Apple Trade In makes it easy to get credit towards the purchase of your next iPhone. Simply answer a few questions about your device. Based on what you tell us, we’ll provide an estimated trade-in value. If you pay monthly, we’ll apply the value as instant credit to lower the monthly payments of your new iPhone. If you pay in full, we’ll credit your payment method after we receive your trade-in. If it’s not eligible for credit, you can recycle it for free.

  Once you receive the trade-in kit, you have 14 days to prepare and send in your device. If you added a trade-in to an iPhone order, you may receive the kit along with your new device. Otherwise, it will be mailed to you separately as soon as your new product is ready for delivery or pickup. When we receive your trade-in, we’ll verify its condition and if everything checks out, your trade-in will be complete. If your device doesn’t match the condition you described, you’ll receive an email with next steps. If you paid in full and the value of your device was more than the cost of your new iPhone, you’ll receive an Apple Gift Card by email with the remaining amount.

  The online trade-in process generally takes two to three weeks.

  You can also trade in your device at an Apple Store at the point of purchase. However, the trade-in value in the store may be different from the estimated trade-in value you received online.

  Learn more about Apple Trade In

• What is included with AppleCare+?

  Every iPhone comes with one year of hardware repair coverage through its limited warranty and up to 90 days of complimentary technical support. Both AppleCare+ and AppleCare+ with Theft and Loss extend that coverage and give you additional features such as 24/7 priority tech support and accidental damage protection.

  Learn more about AppleCare+

• What are my delivery options, and when will I get my items?

  Delivery estimates are based on item availability and the shipping option you choose. You’ll get a final delivery date after you place your order.

  Free next-day delivery is available for any in-stock Mac, iPad, iPhone, Apple TV, or Apple Watch. Get free two-day delivery on almost everything else. Or you can upgrade your shipping method for an additional charge.

  In most metros, we offer same-day scheduled courier delivery on available in-stock items from an Apple Store. The two-hour delivery fee is $9. You’ll choose a delivery date and time during checkout. Subject to availability.

  Depending on your location, your order may be eligible for In-Store, Curbside, or Express Pickup at or near the Apple Store. You’ll choose a pickup method, date, and store during checkout.

  Orders placed through apple.com can only be shipped within the country or region of purchase. Visit the online store of the location where you want your products delivered.

Can I return my iPhone?

Yes. If you change your mind and no longer wish to keep your iPhone, you have the option to return it to us. The returned iPhone must be in good condition and in the original packaging, which contains all accessories, manuals and instructions. Returns are subject to Apple’s Sales and Refunds Policy.

 

Learn more about returns, refunds and exchanges 

• What are the connectivity discounts for Verizon?

  The connectivity discounts are reflected in the advertised price of select iPhone models, and are available to customers who connect to Verizon during purchase. Connectivity discount is not available for customers who choose to connect to a carrier later, or for customers who choose to connect to AT&T or T‑Mobile.

• The display has rounded corners that follow a beautiful curved design, and these corners are within a standard rectangle. When measured as a standard rectangular shape, the screen is 5.42 inches (iPhone 13 mini, iPhone 12 mini), 6.06 inches (iPhone 13, iPhone 13 Pro, iPhone 12), or 6.68 inches (iPhone 13 Pro Max) diagonally. Actual viewable area is less.
• Available space is less and varies due to many factors. A standard configuration uses approximately 12GB to 17GB of space, including iOS 16 with its latest features and Apple apps that can be deleted. Apple apps that can be deleted use about 4.5GB of space, and you can download them back from the App Store. Storage capacity subject to change based on software version, settings, and iPhone model.
• Service is included for free for two years with the activation of any iPhone 14 model. Connection and response times vary based on location, site conditions, and other factors. See apple.com/iphone-14 or apple.com/iphone-14-pro for more information.
• All battery claims depend on network configuration and many other factors; actual results will vary. Battery has limited recharge cycles and may eventually need to be replaced. Battery life and charge cycles vary by use and settings. See apple.com/batteries and apple.com/iphone/battery.html for more information.
• Data plan required. 5G is available in select markets and through select carriers. Speeds vary based on site conditions and carrier. For details on 5G support, contact your carrier and see apple.com/iphone/cellular.
• iPhone 14 and iPhone 14 Pro can detect a severe car crash and call for help. Requires a cellular connection or Wi‑Fi calling.

Δ AT&T iPhone 13 Special Deal: Buy an iPhone 13 128 GB and get $334.44 in bill credits applied over 36 months. Buy an iPhone 13 256 GB and get $254.52 in bill credits applied over 36 months. Buy an iPhone 13 512 GB and get $274.68 in bill credits applied over 36 months. Requires upgrade of an existing line (or activation of a new line) and purchase on qualifying 36-month 0% APR installment plan, subject to carrier credit qualification. $0 down for well-qualified customers only, or down payment may be required and depends on a variety of factors. Tax on full retail price due at sale. If you cancel eligible wireless service, credits will stop and you will owe the remaining device balance. Activation/Upgrade Fee: $35. Bill credits are applied as a monthly credit over the 36-month installment plan. Credits start within 3 bills. Will receive catch-up credits once credits start. Wireless line must be on an installment agreement, active, and in good standing for 30 days to qualify. Installment agreement starts when device is shipped. To get all credits, device must remain on agreement for entire term and you must keep eligible service on device for entire installment term. Limited-time offer; subject to change. Limits: one credit per line. May not be combinable with other offers, discounts, or credits. Purchase, financing, other limits, and restrictions apply. Activation required.

° T-Mobile iPhone 13 Special Deal: Monthly price reflects net monthly payment, after application of T-Mobile trade-in credit applied over 24 months with purchase of an iPhone 13 or iPhone 13 mini and trade-in of eligible smartphone. Receive credit with purchase of an iPhone 13 or iPhone 13 mini of $800 or $400 on a Go5G Plus plan (based upon the model and condition of your trade-in smartphone). Max bill credits will not exceed the cost of the device. Credit comprised of (i) Apple connectivity trade-in credit at checkout and (ii) T-Mobile monthly bill credits applied over 24 months. Allow 2 bill cycles from valid submission and validation of trade in. Tax on pre-credit price due at sale. Limited-time offer; subject to change. Qualifying credit, data plan, and trade-in in good condition required. Max 4 promotional offers on any iPhone per account. May not be combinable with some offers or discounts. Activation required. Contact T-Mobile before cancelling service to continue remaining bill credits on current device, or credits stop & balance on required finance agreement is due.

ΔΔ Verizon iPhone 13 Special Deal: Monthly price reflects net monthly payment, after application of Verizon trade-in credit applied over 36 months with purchase of an iPhone 13 or iPhone 13 mini with credit of $600 or $300 for customers on an Unlimited Plus, One Unlimited, 5G Get More, 5G Do More, or 5G Play More plan (based upon the model and condition of your trade-in smartphone); or $300 or $100 for customers on a Unlimited Welcome or 5G Start plan (based upon the model and condition of your trade-in smartphone). Credit comprised of (i) Apple connectivity trade-in credit at checkout and (ii) Verizon monthly bill credits applied over 36 months. Customer must remain in the Verizon Device Payment Program for 36 months to receive the full benefit of the Verizon bill credits. Bill credits may take 1-2 bill cycles to appear. If it takes two cycles for bill credits to appear, you'll see the credit for the first cycle on your second bill in addition to that month's credit. Requires purchase and activation of a new iPhone 13 mini or iPhone 13 with the Verizon Device Payment Program at 0% APR for 36 months, subject to carrier credit qualification, and iPhone availability and limits. Taxes and shipping not included in monthly price. Sales tax may be assessed on full value of new iPhone. Requires eligible unlimited service plan. Requires trade-in of eligible device in eligible condition. Must be at least 18 to trade-in. Apple or its trade-in partners reserve the right to refuse or limit any trade-in transaction for any reason. In-store trade-in requires presentation of a valid, government-issued photo ID (local law may require saving this information). In-store promotion availability subject to local law; speak to a Specialist to learn more. Limited-time offer; subject to change. Additional terms from Apple, Verizon, and Apple's trade-in partners may apply. Price for iPhone 13 and iPhone 13 mini includes $30 Verizon connectivity discount. Activation required.

AT&T iPhone 13 Special Deal: Buy an iPhone 13 128 GB and get $334.44 in bill credits applied over 36 months. Buy an iPhone 13 256 GB and get $254.52 in bill credits applied over 36 months. Buy an iPhone 13 512 GB and get $274.68 in bill credits applied over 36 months. Requires upgrade of an existing line (or activation of a new line) and purchase on qualifying 36-month 0% APR installment plan, subject to carrier credit qualification. $0 down for well-qualified customers only, or down payment may be required and depends on a variety of factors. Tax on full retail price due at sale. If you cancel eligible wireless service, credits will stop and you will owe the remaining device balance. Activation/Upgrade Fee: $35. Bill credits are applied as a monthly credit over the 36-month installment plan. Credits start within 3 bills. Will receive catch-up credits once credits start. Wireless line must be on an installment agreement, active, and in good standing for 30 days to qualify. Installment agreement starts when device is shipped. To get all credits, device must remain on agreement for entire term and you must keep eligible service on device for entire installment term. Limited-time offer; subject to change. Limits: one credit per line. May not be combinable with other offers, discounts, or credits. Purchase, financing, other limits, and restrictions apply. Activation required.

T-Mobile iPhone 13 Special Deal: Monthly price reflects net monthly payment, after application of T-Mobile trade-in credit applied over 24 months with purchase of an iPhone 13 or iPhone 13 mini and trade-in of eligible smartphone. Receive credit with purchase of an iPhone 13 or iPhone 13 mini of $800 or $400 on a Go5G Plus plan (based upon the model and condition of your trade-in smartphone). Max bill credits will not exceed the cost of the device. Credit comprised of (i) Apple connectivity trade-in credit at checkout and (ii) T-Mobile monthly bill credits applied over 24 months. Allow 2 bill cycles from valid submission and validation of trade in. Tax on pre-credit price due at sale. Limited-time offer; subject to change. Qualifying credit, data plan, and trade-in in good condition required. Max 4 promotional offers on any iPhone per account. May not be combinable with some offers or discounts. Activation required. Contact T-Mobile before cancelling service to continue remaining bill credits on current device, or credits stop & balance on required finance agreement is due.

Verizon iPhone 13 Special Deal: Monthly price reflects net monthly payment, after application of Verizon trade-in credit applied over 36 months with purchase of an iPhone 13 or iPhone 13 mini with credit of $600 or $300 for customers on an Unlimited Plus, One Unlimited, 5G Get More, 5G Do More, or 5G Play More plan (based upon the model and condition of your trade-in smartphone); or $300 or $100 for customers on a Unlimited Welcome or 5G Start plan (based upon the model and condition of your trade-in smartphone). Credit comprised of (i) Apple connectivity trade-in credit at checkout and (ii) Verizon monthly bill credits applied over 36 months. Customer must remain in the Verizon Device Payment Program for 36 months to receive the full benefit of the Verizon bill credits. Bill credits may take 1-2 bill cycles to appear. If it takes two cycles for bill credits to appear, you'll see the credit for the first cycle on your second bill in addition to that month's credit. Requires purchase and activation of a new iPhone 13 mini or iPhone 13 with the Verizon Device Payment Program at 0% APR for 36 months, subject to carrier credit qualification, and iPhone availability and limits. Taxes and shipping not included in monthly price. Sales tax may be assessed on full value of new iPhone. Requires eligible unlimited service plan. Requires trade-in of eligible device in eligible condition. Must be at least 18 to trade-in. Apple or its trade-in partners reserve the right to refuse or limit any trade-in transaction for any reason. In-store trade-in requires presentation of a valid, government-issued photo ID (local law may require saving this information). In-store promotion availability subject to local law; speak to a Specialist to learn more. Limited-time offer; subject to change. Additional terms from Apple, Verizon, and Apple's trade-in partners may apply. Price for iPhone 13 and iPhone 13 mini includes $30 Verizon connectivity discount. Activation required.

◊◊ Trade-in values will vary based on the condition, year, and configuration of your eligible trade-in device. Not all devices are eligible for credit. You must be at least 18 years old to be eligible to trade in for credit or for an Apple Gift Card. Trade-in value may be applied toward qualifying new device purchase, or added to an Apple Gift Card. Actual value awarded is based on receipt of a qualifying device matching the description provided when estimate was made. Sales tax may be assessed on full value of a new device purchase. In-store trade-in requires presentation of a valid photo ID (local law may require savingthis information). Offer may not be available in all stores, and may vary between in-store and online trade-in. Some stores may have additional requirements. Apple or its trade-in partners reserve the right to refuse or limit quantity of any trade-in transaction for any reason. More details are available from Apple’s trade-in partner for trade-in and recycling of eligible devices. Restrictions and limitations may apply.

* Pricing for iPhone 13 and iPhone 13 mini includes a $30 carrier connectivity discount that requires activation with Verizon. This discount is not available for AT&T or T-Mobile. Available to qualified customers and requires 24-month installment loan when you select Citizens One or Apple Card Monthly Installments (ACMI) as payment type at checkout at Apple. iPhone activation required with AT&T or Verizon for purchases made with ACMI at an Apple Store. Subject to credit approval and credit limit. Taxes and shipping are not included in ACMI and are subject to your card’s variable APR. Additional Apple Card Monthly Installments terms are in the Apple Card Customer Agreement(Opens in a new window). Additional iPhone Payments terms are here(Opens in a new window). ACMI is not available for purchases made online at special storefronts. The last month’s payment for each product will be the product’s purchase price, less all other payments at the monthly payment amount.

** Price includes a $30 Verizon discount. Requires activation with carrier. This discount is not available for AT&T or T-Mobile.

◊ AppleCare+ provides unlimited incidents of accidental damage from handling while the plan is active and in effect. AppleCare+ with Theft and Loss adds up to two incidents of theft or loss coverage every 12 months. Each incident is subject to a service fee or deductible. Taxes may apply. Theft and loss coverage requires you to have Find My enabled on your device at the time it is lost or stolen. Find My should remain enabled and your iPhone should remain associated with your Apple ID throughout the theft or loss claim process. Disabling Find My will void all coverage of theft and loss. You are not required to purchase AppleCare+ with Theft and Loss to participate in the iPhone Upgrade Program.

The company obligated under AppleCare+in the United States is AppleCare Service Company, Inc., an Arizona corporation and wholly owned subsidiary of Apple Inc., doing business in Texas as Apple CSC Inc.

AppleCare+ with Theft & Loss is an optional device protection program that provides combined benefits under AppleCare+ and a Theft & Loss insurance policy. Theft and Loss insurance coverage is underwritten by New Hampshire Insurance Company (NAIC# 23841; Principal Address 175 Water Street, 18th Floor, New York, NY 10038; Phone (212) 770-7000) and is sold by AppleCare Service Company, Inc. (in California d/b/a Brogdan Insurance Services Lic#OL00763; Iowa License #26) and is sold in NY by Apple Inc. (License #926146). Theft and loss insurance coverage is provided under a group policy issued to AppleCare Service Company, Inc. in all states, except for New York where the policy is issued to Apple Inc. Coverage is subject to certain terms, conditions, and limitations. Theft and Loss can be purchased separately. Please refer to the certificate of coverage for your state for complete details, which can be found at www.aigtheftandloss.com/coveragedocs.

⧧ Express Replacement Service is not available under the screen replacement or back glass damage service fee.

 

§ Apple Card Monthly Installments (ACMI) is a 0% APR payment option available only in the U.S. to select at checkout for certain Apple products purchased at Apple Store locations, apple.com(Opens in a new window), the Apple Store app, or by calling 1-800-MY-APPLE, and is subject to credit approval and credit limit. See https://support.apple.com/kb/HT211204(Opens in a new window) for more information about eligible products. Variable APRs for Apple Card other than ACMI range from 15.74% to 26.74% based on creditworthiness. Rates as of April 1, 2023. If you choose the pay-in-full or one-time-payment option for an ACMI-eligible purchase instead of choosing ACMI as the payment option at checkout, that purchase will be subject to the variable APR assigned to your Apple Card. Taxes and shipping are not included in ACMI and are subject to your card’s variable APR. See the Apple Card Customer Agreement(Opens in a new window) for more information. ACMI is not available for purchases made online at the following special stores: Apple Employee Purchase Plan; participating corporate Employee Purchase Programs; Apple at Work for small businesses; Government, and Veterans and Military Purchase Programs, or on refurbished devices. iPhone activation required on iPhone purchases made at an Apple Store with one of these national carriers: AT&T, Verizon, or T-Mobile.

 

To access and use all Apple Card features and products available only to Apple Card users, you must add Apple Card to Wallet on an iPhone or iPad that supports and has the latest version of iOS or iPadOS. Apple Card is subject to credit approval, available only for qualifying applicants in the United States, and issued by Goldman Sachs Bank USA, Salt Lake City Branch.

If you reside in the U.S. territories, please call Goldman Sachs at 877-255-5923 with questions about Apple Card.

 

footnote◊◊◊ A portion of the proceeds from every (PRODUCT)RED purchase goes to the Global Fund to fight AIDS and mitigate the impact of COVID-19 with (RED). See apple.com/product-red(Opens in a new window) for more information.

iPhone 13 mini and iPhone 13 are splash, water, and dust resistant and were tested under controlled laboratory conditions with a rating of IP68 under IEC standard 60529 (maximum depth of 6 meters up to 30 minutes). Splash, water, and dust resistance are not permanent conditions and resistance might decrease as a result of normal wear. Do not attempt to charge a wet iPhone; refer to the user guide for cleaning and drying instructions. Liquid damage not covered under warranty.